Publisher Payments: Managing Payments

What happens after you create a payment and how to manage them.

Updated over a week ago

Tipalti API Key & Managing Payments

Once you have created payments you can manage and view their statuses all in one place. Keep in mind that Paypal, Payoneer, and Bank payments are manual processes and are not connected to a 3rd party platform like Tipalti payments.

For Tipalti payments, you will need to input your Tipalti API key under Organization > Settings > Payment

The next steps are shown below as well as a list of descriptions for the columns when managing payments.


Tipalti Payments

  1. After creating a payment, the status will be set to Open

  2. An Admin or Adops user will then need to review and update the status to Approved

  3. Once approved, you can then click Send to Tipalti

    1. This is only valid for Approved Tipalti payments where the Publisher has completed the signup

    2. The status will now change to Submitted after sending it to Tipalti

  4. You will need to log in to Tipalti to either Approve or Decline the payment on their platform

    1. All sent payments will be listed in Tipalti

  5. Once the Payment is approved in Tipalti the payment will be issued to the Publisher and the status will change to Paid in Swaarm

    1. If you choose to Decline the payment in Tipalti the status will change to Denied in Swaarm

๐Ÿ’ก Note

These statuses will be reflected in the Partner Platform as well


Payment Columns

  • ID

    • The Identification number of the Payment

  • Status

    • Paid - The payment has been fulfilled

    • Submitted - Payment has been submitted

    • Approved - The requested payment has been approved and is ready to be processed

    • Requested - A publisher has requested payment

    • Open - Newly created payments from the Admin platform are set as open

    • Denied - A general status for any failed or rejected payment

  • Amount

    • The payment total

  • Period

    • The time period for the payment

  • Publisher

  • Payment Method

    • Bank - Manual

    • Paypal - Manual

    • Payoneer - Manual

    • Tipalti - 3rd party payment service connected via API and requires a signup process from the publisher

  • Publisher Note

    • This note is shared with the publisher

  • Internal Note

    • This note is not shared with the publisher

  • Provider Response

    • Whether or not the payment went through or not with Tipalti


Quick Approve & Pay

There are two buttons that let you take action faster.

  1. Approve button is shown for any payment status' that is open or requested.

  2. The Pay button is shown for any payment status' as approved. Once you press the Pay button a dialogue box will appear with relevant information and then you click Mark as Paid.

If it is a Manual payment, then you will receive the following dialogue box. Then the status will change to Submitted once we Mark it as Paid.

If it is a Tipalti payment, then you will receive the following dialogue box. Then the status will change to Submitted once we send it to Tipalti.

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