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Publisher Payments

How to create and manage publisher payments in Swaarm - track payment status, manage records, and optionally send payments via Tipalti.

Updated today

The Payments feature in Swaarm lets you create and manage payment records for your publishers - tracking what's owed, what's been approved, and what's been paid. You can use it purely as a payment management and logging tool regardless of how you actually pay your publishers.

ℹ️ If you use Tipalti, you can also send payments directly from Swaarm semi-automatically.

If you pay publishers via PayPal, Payoneer, bank transfer, or any other method, you can still use Swaarm to create and manage payment records - you'll just process the actual payment outside of Swaarm. Payments can be created by your team or requested by publishers via the Partner Platform.


Tipalti setup (optional)

If you use Tipalti to pay publishers, add your API key to enable sending payments directly from Swaarm:

  1. Go to Organization → Settings → Payment

  2. Enter your Tipalti API key

  3. Click Save

ℹ️ If you don't use Tipalti, skip this step - you can still create and manage payment records in Swaarm and process payments outside the platform.


Creating payments

Go to Publishers → Payments tab → + Create Payment

Single publisher

  1. Select the Single Publisher tab

  2. Select the Publisher

  3. Select the Billing Period

    ℹ️ Dates with coloured underlines represent the status of already billed periods

  4. Enter the Amount manually, or click Calculate to pull the publisher's cost from Swaarm automatically

  5. Add a Publisher Note (visible to the publisher) and/or an Internal Note (not shared with the publisher)

  6. Click Save

All publishers at once

  1. Select the All Publishers tab

  2. Select the Billing Period

  3. Set threshold

    ℹ️ Payment will not be created to the publisher whose costs are lower than set value

  4. Skip Already Billed Periods - select to avoid created duplicated payment

  5. Click Save - a payment is created for each publisher

  6. Review and adjust individual amounts if needed


Payment statuses

Status

What it means

Open

Payment has been created - awaiting review

Approved

Reviewed and approved by an Admin or Adops user - ready to send

Submitted

Sent to Tipalti - awaiting Tipalti approval

Paid

Approved in Tipalti - payment issued to the publisher
ℹ️ Could be selected manually, if you use other payment methods

Declined

Declined in Tipalti


Managing payments

Approving a payment

After a payment is created, an Admin or Adops user must review and change the status to Approved before it can be sent.

Sending to Tipalti (optional)

If you use Tipalti and the payment is Approved and the publisher has completed their Tipalti signup:

  1. Find the payment in the Payments tab

  2. Click Send to Tipalti. This is only valid for Approved Tipalti payments where the Publisher has completed the signup

  3. The status changes to Submitted

  4. Log in to Tipalti to approve or decline the payment - all sent payments will be listed in Tipalti

  5. Once approved in Tipalti, the status in Swaarm updates to Paid.

  6. If you choose to Decline the payment in Tipalti the status will change to Denied in Swaarm

ℹ️ If you don't use Tipalti, manually update the payment status to Paid once you've processed the payment outside Swaarm.

ℹ️ These statuses are also reflected in the Partner Platform.


How to Create a Publisher Referral Payment

If you are using the Publisher Referral feature, then you can create payments based on the commission level.

  1. Go to the Publishers Overview page

  2. Click on the Referrals tab

  3. Click on the Logs tab

  4. Filter by time Period or Publisher

  5. Select + Create Payment on the row you want to pay commission

This will then take you to the Payments tab and the Create Payment box will be filled out with all the necessary details. The internal note will also include a timestamp for the commission period and a comment that it is for a "Referral Payment".

💡 Commission Breakdown

You can click the box Publisher Breakdown to view details on that commission.

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