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Schedule Changes

This article explains how schedule changes need to be created and where to find existing scheduled changes

Updated over 2 years ago

All schedule changes that will happen or have happened in the Swaarm Platform can be found in the left menu bar under Scheduled Changes.

Scheduled Changes

  1. Type: All the types of schedule changes that Swaarm supports:

    1. Payout Change

    2. Budget Change

    3. Offer Pause

    4. Offer Change

    5. Push Tool

    6. Publisher Stop

  2. Note: The internal note written for your team by whomever created the schedule change

  3. Status: Displays the status of execution of the schedule change:

    1. Executed: The change has been executed successfully

    2. Queued: When the scheduled change was created but not yet executed, the status of the change will always be saved as “Queued”

    3. Failed: The change could not be applied

  4. Schedule for: when the change will take place

  5. Created at: when the schedule change was created

  6. Executed at: when the schedule change was executed

  7. Created By: The initials of the user in the Swaarm platform who created the schedule change are shown


Type of schedule changes

Swaarm platform supports the following types of schedule changes:

  • Offer Payout change

  • Offer Pause

  • Stop Publisher

  • Offer Budget change

  • Offer Change

Offer Payout Schedule Change

This schedule change will update the Default WeGet and TheyGet of the offer at the given scheduled date. Follow the steps below to create this type of schedule change:

  1. Go to the offer details page of the offer for which you wish to schedule the change

  2. Scroll down the page and go to the Schedule changes tab

  3. Select the "Payout" tab

  4. Select the date when you want this change to be effective

  5. Insert the new WeGet and TheyGet that you want to apply for the offer

  6. Insert an external message if you wish

  7. Click schedule

  8. An email will be sent to the contact of the publishers that are approved who do not have a special payout

  9. The default offer payout will be changed at the scheduled date

How does the notification email work for the Offer Payout Schedule change?

  • Email is sent only to contacts of publishers that are approved for the offer. Contacts of publishers that are blocked on the offer will not get the email

  • Email is sent to a contact that has the notification flag enable. More on that here

  • If a publisher has a special payout, the contact will not get the email, and the special payout will remain for that publisher.

Tip

You can find easily which publishers have currently a special payout by spotting the (S) on the publisher list that is displayed on the Payout schedule change.


Offer Pause schedule change

This schedule change will update the status of the offer to Pause at the given scheduled date and time and will also send an email to the publishers approved for the offer. Follow the steps below to create this type of schedule change:

  1. Go to the offer details page of the offer for which you wish to schedule the change

  2. Scroll down the page and go to the Schedule changes tab

  3. Select the "Status" tab

  4. Select the date when you want this change to be effective

  5. Select the reason for pausing the offer

  6. The reason selected will populate the Message field which will be sent as well in the email

  7. Insert a note. This field is internal

  8. Click schedule

  9. An email will be sent to the contact of the publishers that are approved

  10. The offer status will be changed to "Pause" at the scheduled date

How does the notification email work for the Offer Pause Schedule change?

  • Email is sent only to contacts of publishers that are approved for the offer. Contacts of publishers that are blocked on the offer will not get the email

  • Email is sent to a contact that has the notification flag enable. More on that here


Stop Publisher schedule change

This schedule change will block one or multiple publishers at a given scheduled date. Additionally, it will send an email to those publishers informing them that the offer has been paused for them. Follow the steps below to create this type of schedule change:

  1. Go to the offer details page of the offer for which you wish to schedule the change

  2. Scroll down the page and go to the Schedule changes tab

  3. Select the "Stop" tab

  4. Select the date when you want this change to be effective

  5. Select the reason for blocking the publishers

  6. Select the publisher to be blocked

  7. The reason selected will populate the Message field which will be sent as well in the email

  8. Insert a note. This field is internal

  9. Click schedule

  10. An email will be sent to the contact of the publishers that are approved

  11. The publishers will be blocked at the scheduled date

How does the notification email work for the Stop Publisher Schedule change?

  • Email is sent only to contacts of publishers that are approved for the offer and have been selected on this schedule change. Contacts of publishers that are blocked on the offer will not get the email

  • Email is sent to a contact that has the notification flag enable. More on that here


Offer Budget schedule change

This schedule change will update the default budget of the offer at a given scheduled date. Particularly, it will not send emails to publishers. Follow the steps below to create this type of schedule change:

  1. Go to the offer details page of the offer for which you wish to schedule the change

  2. Scroll down the page and go to the Schedule changes tab

  3. Select the "Budget" tab

  4. Select the date when you want this change to be effective

  5. Select the validity, type, threshold, and amount of the budget to be updated.

  6. Insert a note. This field is internal

  7. Click schedule

  8. The budget will be updated on the schedule dated

This schedule change does not send any email to external publishers


Offer Change schedule change

This schedule change will update any field of the offer from the General Tab at a given scheduled date. Additionally, it will send an email to the approved publishers informing them about the change of the offer. Follow the steps below to create this type of schedule change:

  1. Go to the offer details page of the offer for which you wish to schedule the change

  2. Click on edit offer

  3. Update the fields that you want to change

  4. Select "Schedule update" instead of "Save"

  5. Select schedule date

  6. Insert the external message for the publisher

  7. Insert a note. This field is internal

  8. Click schedule

  9. The offer changes will be updated on the scheduled date

How does the notification email work for the Offer Changer Schedule change?

  • Email is sent only to contacts of publishers that are approved for the offer. Contacts of publishers that are blocked on the offer will not get the email

  • Email is sent to a contact that has the notification flag enable. More on that here

Delete Schedule Change

Once the schedule change is executed or failed, it can not be deleted anymore from the system but if it is not executed yet then you can go ahead and delete it from the list. Follow the steps below to delete the change which you have created for the future:

  1. Go to the "Schedule Changes" tab from the left menu

  2. Search "Queued" in the Status box

  3. If there are a number of schedule changes in the queue then you can do a further search by creator name in the "Created by" box

  4. You should see the delete option beside the "Type" column

  5. Click on the "Delete" button as shown below

This will delete the schedule change and hence the change will not be executed anymore.

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