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Managing Rewarded Activity - Checklist & Best Practices

This guide provides practical recommendations for managing rewarded campaigns in Swaarm.

Updated over 3 weeks ago

Overview

Rewarded campaigns are configured using the standard campaign structure in Swaarm, with additional options for point-based payouts and reward control.

This guide applies whether you:

  • run rewarded campaigns using the Rewarded Users API, or

  • distribute rewarded offers via Publishers.

If you use the Rewarded Users API, operational monitoring and payout management take place in the Rewarded Users section of the platform.
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Use this checklist to reduce setup errors, prevent abuse, and ensure rewarded activity runs smoothly.


Campaign Structure in Swaarm

Before setting up a rewarded campaign, it’s important to understand the basic structure:

  • Advertiser - the company providing the offer.

  • Offer - the rewarded campaign itself.

  • Event - the action a user must complete (for example, install, signup, or in-app action).

  • Publisher - the traffic source (this may be your own app or an external partner).

Rewarded campaigns follow this same structure.


Before Launch Checklist

Before activating a rewarded campaign, verify the following.

Campaign & Offer Setup

  • Advertiser status is set to Active.

  • Offer status is Active and correctly configured.

  • Targeting (country, platform, etc) matches the intended audience.

  • Required tracking macros are included in tracking URLs.

Events & Rewards

  • Events required for reward issuance are correctly configured.

    (Select 'Multiple Postbacks' checkbox if the event should be payable multiple times)

  • Payout type is correct:

    • Points for in-app rewarded flows,

    • Platform Currency for publisher-based rewarded traffic.

  • Reward amounts align with advertiser or internal reward logic.

API-Based Rewarded Flows (if applicable)

  • Rewarded users can be successfully created and authenticated.

  • Reward validation logic is implemented and tested.

  • User balances update correctly after reward validation.

  • Payment request and approval flow is tested end-to-end.

  • Rewarded user activity and payout requests are visible and manageable in Rewarded Users β†’ Users


During Campaign Monitoring

Once a rewarded campaign is live, ongoing monitoring is essential.

Key Metrics to Monitor

  • Reward approval vs rejection rates.

  • Event completion rates per offer.

  • Publisher-level traffic quality (for publisher-based flows).

  • Payment request volumes and statuses.

  • API error rates and authentication failures (for API-based flows).

Optimization & Control

  • Apply optimization rules (like Action to Action time) to limit low-quality or abusive traffic. More about the Optimization Rules here

  • Block publishers, sub-sources, or users generating invalid activity.

  • Adjust caps and budgets if reward volumes exceed expectations.


Best Practices

  • Start with conservative payouts and scale gradually.

  • Keep reward logic simple and transparent for users.

  • Review rewarded activity regularly, especially after configuration changes.

  • Handle denied rewards or payouts gracefully in the app UI.

  • Log reward and payout events for troubleshooting.


When to Revisit Your Setup

Re-evaluate your rewarded setup if:

  • reward approval rates drop unexpectedly,

  • unusual spikes in rewarded activity occur,

  • payout requests increase rapidly,

  • publishers or traffic sources change,

  • new rewarded events or offers are introduced.


Related Documentation

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